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Terms & conditions

Effective Date: December 2, 2024

Welcome to www.roadmapconsulting.online (the “Website”), operated by Roadmap Consulting (“we,” “us,” “our”). These Terms and Conditions govern your use of our Website and the business optimization services (“Services”) provided by Roadmap Consulting. By accessing or using our Website or Services, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you must not use our Website or Services.


1. Business Information

Company Name: Roadmap Consulting
Address: Jurija Gagarina 231, Belgrade, Serbia 11073
Email: info@roadmapconsulting.online


2. Eligibility

To use our Website or Services, you must:

  1. Be at least 18 years of age.
  2. Have the legal capacity to enter into binding contracts.
  3. Ensure that all information you provide to us is accurate and up-to-date.


3. Services

Roadmap Consulting provides business optimization services, including process mapping, workflow automation, and related consultancy for entrepreneurs, startups, and small-to-medium businesses.

  • All services are customized to meet client-specific needs as agreed upon in individual contracts or agreements.
  • Detailed deliverables, timelines, and fees will be outlined in the proposal or service agreement.


4. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Roadmap Consulting or its licensors and is protected under intellectual property laws.

  • You may not copy, reproduce, distribute, or create derivative works without prior written permission.
  • Unauthorized use of our intellectual property may result in legal action.


5. Use of the Website

By using the Website, you agree to:

  • Access the Website for lawful purposes only.
  • Not use the Website to engage in any fraudulent, harmful, or malicious activities.
  • Not attempt to interfere with the Website’s operation or security, including introducing viruses or malicious code.

We reserve the right to suspend or terminate access to the Website for violations of these Terms.


6. Payment Terms

  • Fees for Services will be outlined in individual agreements.
  • Payment must be made in the agreed currency and within the specified timeframe.
  • Late payments may result in additional charges or suspension of Services.

 

7. Refund and Cancellation Policy

  • Refunds are only available as specified in individual agreements.
  • Cancellation policies will vary depending on the nature of the Services and will be outlined in the service agreement.

 

8. Limitation of Liability

To the maximum extent permitted by law:

  • Roadmap Consulting is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Website or Services.
  • Our total liability for any claims related to the Services is limited to the amount you paid for those Services.

 

9. Warranties and Disclaimers

  • We make no warranties, expressed or implied, regarding the accuracy, reliability, or completeness of the Website or Services.
  • Services are provided on an “as-is” and “as-available” basis.

 

10. Privacy Policy

Your use of the Website and Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Website, you consent to the data practices described in the Privacy Policy.

 

11. Third-Party Links

The Website may contain links to third-party websites or services. Roadmap Consulting is not responsible for the content, policies, or practices of any third-party websites.

 

12. Termination

We reserve the right to terminate or suspend your access to the Website or Services at our sole discretion for any breach of these Terms.

 

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Serbia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Belgrade, Serbia.

 

14. Amendments to Terms

We may update these Terms and Conditions from time to time. The latest version will always be available on our Website. Your continued use of the Website or Services constitutes acceptance of the revised Terms.

 

15. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@roadmapconsulting.online
Address: Jurija Gagarina 231, Belgrade, Serbia 11073